Acceptable Use Policy

Brand Name: Upcommerz
Legal Company Name: UPLIFT PAYTECH PRIVATE LIMITED
Last Updated: 09 November 2026

At Upcommerz, operated by UPLIFT PAYTECH PRIVATE LIMITED, we are committed to providing a safe, reliable, and responsible eCommerce platform for businesses. This Acceptable Use Policy outlines the rules and guidelines that all users must follow when accessing or using our website, platform, and related services.

By using Upcommerz, you agree to comply with this policy and all applicable laws and regulations.

1. Purpose of This Policy

This policy is designed to:

Maintain a safe and trustworthy eCommerce environment.
Prevent fraudulent and unlawful activities.
Protect merchants, customers, and platform users.
Ensure responsible use of our technology and services.
Maintain platform security and reliability.

2. Permitted Use of the Platform

Users may use Upcommerz to:

Create and manage legitimate online stores.
Sell lawful products and services.
Manage product catalogues and inventory.
Configure supported payment gateways.
Integrate approved shipping services.
Manage customer orders and business activities.
Promote legitimate products and business offerings.

All activities must comply with applicable laws and our platform policies.

3. Prohibited Products and Activities

Users must not use Upcommerz to create, operate, or promote stores involving:

Illegal products or prohibited goods.
Counterfeit products and unauthorized branded merchandise.
Fraudulent financial schemes.
Stolen goods or illegally obtained property.
Malware, phishing, or harmful software.
Products or services prohibited by applicable laws.
Misleading advertisements or deceptive business practices.
Unauthorized use of copyrighted materials or trademarks.

We reserve the right to review and restrict stores that violate these requirements.

4. Fraud Prevention and Security

Users must not engage in activities that compromise platform security or customer trust.

Prohibited activities include:

Creating fake accounts or fraudulent stores.
Using stolen payment information.
Manipulating transactions or payment records.
Attempting unauthorized access to accounts.
Distributing malicious links or harmful files.
Collecting personal information without appropriate authorization.
Impersonating individuals, businesses, or organizations.

Suspected fraudulent activities may result in account restrictions or suspension.

5. Merchant Responsibilities

Merchants operating stores through Upcommerz are responsible for their business activities.

They must:

Provide accurate product descriptions and pricing.
Display clear shipping, refund, and return policies.
Fulfil customer orders responsibly.
Obtain necessary business registrations and licenses.
Comply with applicable tax requirements.
Respect customer privacy and data protection rights.
Respond appropriately to customer complaints.
Ensure that their products comply with applicable regulations.

Upcommerz provides the technology infrastructure but does not directly control the independent business operations of merchants.

6. Content and Intellectual Property

Users are responsible for ensuring that all content uploaded to their stores is lawful and authorized for use.

This includes:

Product images and videos.
Logos and brand materials.
Product descriptions.
Marketing content.
Trademarks and copyrighted materials.

Users must not upload or distribute content that infringes the rights of others.

We may restrict access to content that is reported or identified as potentially unlawful.

7. Platform Security and Technical Restrictions

Users must not:

Attempt to hack or disrupt our platform.
Introduce viruses or malicious code.
Reverse engineer proprietary platform components without authorization.
Overload our servers through abusive automated requests.
Bypass security controls or access restrictions.
Interfere with other users’ stores or accounts.

Any activity that compromises the stability, security, or availability of Upcommerz is strictly prohibited.

8. Monitoring and Enforcement

UPLIFT PAYTECH PRIVATE LIMITED reserves the right to investigate suspected violations of this policy.

Depending on the nature and severity of a violation, we may:

Issue warnings.
Request removal of prohibited content.
Temporarily restrict store functionality.
Suspend user accounts.
Terminate access to our services.
Report suspected unlawful activities to appropriate authorities where required.

We will take appropriate action in accordance with applicable laws and contractual obligations.

9. Reporting Violations

If you identify a store, account, or activity that may violate this policy, you can report it to our support team.

Please provide relevant details and supporting information to help us investigate the matter.

We will review reports and take appropriate action where necessary.

10. Policy Updates

We may update this Acceptable Use Policy from time to time to reflect changes in our platform, business operations, security requirements, or applicable laws.

Any revisions will be published on this page with an updated Last Updated date.

11. Contact Information

For questions, concerns, or reports regarding this policy, please contact us:

Company Name:
UPLIFT PAYTECH PRIVATE LIMITED

Brand Name:
Upcommerz

Address:
Acharya Industries, 205, 2nd Floor, Sakinaka, Andheri East, Mumbai, Maharashtra – 400072, India.

Email:
info@upcommerz.com

Phone:
+91 8291766236

UPLIFT PAYTECH PRIVATE LIMITED
Operating under the brand name Upcommerz.