Terms & Conditions

Brand Name: Upcommerz
Legal Company Name: UPLIFT PAYTECH PRIVATE LIMITED
Last Updated: 09 November 2026

Welcome to Upcommerz, an eCommerce store builder platform operated by UPLIFT PAYTECH PRIVATE LIMITED. These Terms & Conditions govern your access to and use of our website, platform, products, and related services.

By accessing our website, registering an account, purchasing a subscription, or using our services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our platform.

1. About Our Services

Upcommerz provides eCommerce website creation and management solutions that help individuals, entrepreneurs, startups, and businesses establish their online stores.

Our services may include:

Online store creation and customization.
Ready-made eCommerce website designs.
Product and inventory management tools.
Payment gateway integration assistance.
Shipping and delivery integration.
Order and customer management features.
Essential plugins and third-party integrations.
Store configuration and technical support.
Subscription-based eCommerce solutions.

The availability of specific features depends on the selected subscription plan and service agreement.

2. Eligibility and Account Registration

To use Upcommerz, you must:

Be legally capable of entering into a binding agreement.
Provide accurate and complete registration information.
Maintain the confidentiality of your account credentials.
Keep your account information updated.
Use the platform only for lawful business purposes.

You are responsible for all activities performed through your account.

You must notify us immediately if you suspect unauthorized access or misuse of your account.

3. Account and Store Creation

Upcommerz provides tools and services to help customers create and manage their own online stores.

Customers are responsible for providing accurate business information, product details, images, branding materials, and other content required for store creation.

Our store setup services may include:

Website installation and configuration.
Storefront design and customization.
Product catalogue setup.
Essential plugin installation.
Payment gateway configuration assistance.
Shipping integration setup.
Basic eCommerce functionality configuration.

The final scope of work depends on the selected plan and agreed service requirements.

Any additional customization or services outside the agreed scope may involve additional charges.

4. Subscription Plans and Pricing

Upcommerz may offer different subscription plans with monthly and yearly billing options.

By purchasing a subscription, you agree to:

Pay the applicable subscription charges.
Select a suitable plan based on your business requirements.
Provide accurate billing information.
Pay applicable taxes and additional service charges.
Comply with the features and limitations of your selected plan.

All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

We reserve the right to revise subscription prices, plan features, and service offerings. Any applicable changes to existing subscriptions will be communicated in accordance with applicable laws and contractual requirements.

5. Payments and Billing

Payments for Upcommerz services may be processed through third-party payment gateway providers.

By making a payment, you authorize the applicable payment provider to process the transaction.

You acknowledge that:

Subscription payments must be completed according to the selected billing cycle.
Applicable taxes, including GST, may be charged.
Payment gateway transaction charges may apply.
Additional customization and third-party service costs may be charged separately.
Payment confirmations and invoices may be provided electronically.

Upcommerz does not guarantee uninterrupted payment processing, as transactions may depend on external payment providers and banking networks.

6. Renewal, Cancellation and Refunds

Subscriptions may be offered on a monthly or yearly basis, depending on the selected plan.

Customers are responsible for monitoring their subscription validity and renewal requirements.

Cancellation and refund requests will be handled according to our applicable Refund and Cancellation Policy.

Unless otherwise stated in a written agreement or required by applicable law, payments for services already delivered, completed setup work, or consumed services may not be eligible for refunds.

Any eligible refund will be processed according to the applicable refund terms and payment provider timelines.

7. Merchant Responsibilities

Customers who create online stores through Upcommerz are responsible for the operation and management of their respective businesses.

Merchants must ensure that:

All product information is accurate and lawful.
Product images and descriptions do not violate intellectual property rights.
Products comply with applicable Indian laws and regulations.
Pricing, taxes, shipping charges, and delivery information are clearly communicated.
Customer orders are processed responsibly.
Refunds, returns, and cancellations are handled according to their published policies.
Appropriate privacy policies and terms are provided to their customers.
Customer information is collected and processed lawfully.

Merchants are solely responsible for the products and services offered through their online stores.

8. Prohibited Activities

You agree not to use Upcommerz for any unlawful, fraudulent, or unauthorized activities.

Prohibited activities include:

Selling illegal or restricted products.
Promoting fraudulent or misleading offers.
Distributing malicious software or harmful content.
Violating intellectual property rights.
Engaging in phishing, scams, or payment fraud.
Uploading offensive or unlawful content.
Attempting unauthorized access to our systems.
Misusing customer information.
Interfering with the security or operation of the platform.

We reserve the right to investigate suspected violations and restrict, suspend, or terminate accounts where appropriate.

9. Payment Gateway and Third-Party Integrations

Upcommerz may support integrations with external payment gateways, shipping providers, plugins, applications, and other third-party services.

These services are independently operated by their respective providers.

You acknowledge that:

Third-party services may have separate terms and privacy policies.
Additional registration or verification may be required.
Third-party providers may charge separate fees.
Integration availability may depend on provider compatibility.
Service interruptions or changes may occur outside our control.

Upcommerz is not responsible for the independent operations, policies, or service failures of third-party providers.

10. Intellectual Property Rights

All original platform content, branding, logos, designs, software elements, website materials, and other intellectual property owned by Upcommerz or its licensors remain their respective property.

You may not:

Copy or reproduce our proprietary materials without permission.
Modify or redistribute our platform software without authorization.
Use our branding without written approval.
Reverse engineer or attempt to extract proprietary source code.
Claim ownership of intellectual property belonging to Upcommerz.

Customers retain ownership of their original business content, product information, logos, and materials, subject to any third-party rights.

By submitting content to our platform, you grant us permission to use, host, display, and process that content as reasonably necessary to provide the contracted services.

11. Website Availability and Maintenance

We aim to maintain reliable access to the Upcommerz platform and related services.

However, uninterrupted availability cannot be guaranteed.

Our services may occasionally be affected by:

Scheduled maintenance.
Server or hosting issues.
Internet connectivity problems.
Software updates.
Third-party service interruptions.
Security incidents or technical failures.

We will make reasonable efforts to restore affected services and communicate significant disruptions where appropriate.

12. Data Protection and Privacy

Your use of Upcommerz is also governed by our Privacy Policy.

We may collect and process personal, business, technical, and account information to provide our services, manage subscriptions, offer customer support, and maintain platform security.

We take reasonable measures to protect information processed through our platform.

By using our services, you acknowledge that information will be handled in accordance with our Privacy Policy and applicable data protection laws.

13. Limitation of Liability

To the maximum extent permitted by applicable law, UPLIFT PAYTECH PRIVATE LIMITED shall not be liable for:

Business losses or lost profits arising from merchant operations.
Losses resulting from incorrect information provided by customers.
Interruptions caused by third-party service providers.
Unauthorized activities resulting from compromised customer credentials.
Losses arising from merchant products, transactions, or delivery disputes.
Indirect, incidental, or consequential damages.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Our services are provided to support your eCommerce operations. We do not guarantee any specific sales volume, revenue, business growth, or commercial success.

14. Indemnification

You agree to indemnify and hold harmless UPLIFT PAYTECH PRIVATE LIMITED, its directors, employees, representatives, and service providers against claims, liabilities, losses, damages, and reasonable expenses arising from:

Your violation of these Terms & Conditions.
Your unlawful use of the platform.
Products or services offered through your online store.
Violation of third-party rights.
Misuse of customer information.
Fraudulent or misleading business activities.

This obligation applies to the extent permitted by applicable law.

15. Suspension and Termination

We reserve the right to restrict, suspend, or terminate access to our services if:

You violate these Terms & Conditions.
Your account is involved in fraudulent activities.
You fail to make required payments.
Your activities create security or legal risks.
You misuse our platform or third-party integrations.

Where reasonably possible, we may provide notice before taking such action.

Upon termination, your access to certain platform features may be discontinued. Any outstanding payment obligations will remain payable.

Data retention, export, and deletion following termination will be handled according to applicable agreements, our Privacy Policy, and legal requirements.

16. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of our services after applicable changes take effect constitutes acceptance of the updated terms, where legally permitted.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India, subject to applicable law.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

18. Contact Information

For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:

Company Name:
UPLIFT PAYTECH PRIVATE LIMITED

Brand Name:
Upcommerz

Address:
Acharya Industries, 205, 2nd Floor, Sakinaka, Andheri East, Mumbai, Maharashtra – 400072, India.

Email:
info@upcommerz.com

Phone:
+91 8291766236

UPLIFT PAYTECH PRIVATE LIMITED
Operating under the brand name Upcommerz.

Terms and conditions